I also checked the "show log" when the installer finished, but it lead me to a log in Windows\SysWOW64 and there was no "# BROADCOM USH FAILURE" line in there and I'm pretty sure it was different altogether. When I tried to reinstall it, it went back to the unknown state, so it just alternates like that. The 'best' thing I got was seeing the yellow exclamation mark in device management for the fingerprint device. I can also go on with the installer as I have the 'ignore' option, but that doesn't solve too much. Take time to let us know if the suggestion worked.or not. The only folder related to Dell that I can find in Program Files is "DellTPad". Go to the link below, enter you service tag or chose to let it be detected automatically, and update your system with the latest available device drivers. It might also be related to the fact that the error shown in the article is different from the one I'm reporting. Either: Touch or click the listing for your computer under THIS personal computer. Boxes can be used to display things like location info, store hours, pictures, ads, etc. Broadcom USH CV USB Driver (Broadcom Credential Vault USB Driver). You are given three options to identify your computer. You can add and remove as many boxes as you want. The software installer includes 37 files and is usually about 4.99 MB (5,229,464. Obtaining Broadcom Unified Security Hub (USH) W/Swipe Sensor Drivers Browse to the Dell Support website. Well, I checked your link, but I can't seem to be able to find the "Dell" directory under Program Files (or Program Files (x86), which should be of no interest for drivers, anyway, because this is a 64-bit OS), therefore I can't find the log file. Resolving Unknown Devices Issues After a Clean Install of Windows 1.
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